Frequently Asked Questions

Making Your Wedding or Event Unforgettable with Vivid Strings

Have another question? Send us an email - hello@vividstrings.com

  • The musicians will arrive at least 20 minutes before your event commences to set up their own music stand, instrument and music.

    What you will need to provide is an area of at least 4 square metres for the musicians to perform in. It is also essential they have another safe space close to where they’re performing so they can store their instrument cases and personal belongings.

    Each musician on the day needs an armless, flat chair as well as sufficient lighting to read the music.

  • Our instruments are fragile and sensitive to harsh conditions. It is essential that we play under protection from direct sunlight, rain or wind. If no protection such as a large reinforced umbrella, marquee or a veranda is available for us, it is at the musicians’ discretion on the day whether they continue playing or move to a more appropriate area.

  • We try to keep our song changes to a minimum so the flow of the music isn’t disrupted. However, musicians must take 10 mins every hour of playing. For event bookings of three hours or more, a meal break of 30 minutes is required.

  • Water is always appreciated and for longer bookings of 3 hours or more, a meal should be provided for each musician.

  • Yes, venues at locations outside of either city will incur a travel fee. This is calculated at $60 per hour per musician.

    Some examples:

    Your wedding ceremony is in Martinborough - return travel time from Wellington CBD is estimated at 3 hours therefore each musician will receive $180 NZD.

    Your birthday event is on the Mornington Peninsula - return travel time from Melbourne Central is estimated at 2.5 hours therefore each musician will receive $150 AUD.

  • We primarily serve Melbourne and its surrounding Greater Melbourne area. However, we are more than happy to accommodate travel across Victoria as well as interstate for your special event, providing detailed quotes upon enquiry.

    In New Zealand, we typically cover the Greater Wellington Region but are certainly open to discussing and considering other locations that you may have in mind.

    Customised options are available according to your specific requests and needs, ensuring that your experience with us is truly unique and tailored to your vision.

  • This will be at the ensembles’ discretion. If it is decided that they continue, an overtime fee in 15 minute increments at $30 per player will be invoiced to you after the event. This invoice will need to be paid within 7 days as per our T&Cs.

  • Typically our musicians wear formal, elegant/cocktail or 'glam' black clothing depending on the nature of the function.

    If you have requests or preferences for the attire of your event entertainment, such as colours for a summer garden party, or festive occasion, please let us know and we will do our very best to accommodate!

  • Yes, of course! If your special song or piece isn’t in our repertoire list, we are more than happy to arrange it for you. A nominal fee will be discussed for this and we will require at least 21 days notice before the event.

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